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Holiday Inn Hotel & Suites Des Moines-Northwest

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2½-Star
4800 Merle Hay Road
Des Moines, IA 50322
feechop, lower booking fees, no priceline change, or cancel fees And Best Price Guaranteed
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$59
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Welcome to the Holiday Inn Hotel & Suites Des Moines-Northwest

The Holiday Inn Hotel & Suites Des Moines - Northwest is located in the heart of Iowa, just 1/2 block from the intersection of Interstates 80/35 and Merle Hay Road in the Des Moines suburbs of Johnston and Urbandale. Within minutes of corporate locations such as John Deere Credit, Pioneer Hi-Bred, Iowa Public Television and Camp Dodge. Enjoy our indoor pool, hot tub and recreation area open 24 hours a day! Nearly 200 guestrooms and suites feature quilt-top mattresses, triple sheets and pillow menu. Executive-class suites are offered in several styles, from Junior Kings to the stunning Presidential Whirlpool with Rosewood conference table, bar and entertainment center. Hotel offers over 12,000 square feet of conference space, including 18 breakout meeting rooms. Meet in the elegant Iowa Boardroom or the Heartland Ballroom, which can accommodate up to 600 guests. From technical assistance and creative menu planning, to just a bit of reassurance, our meeting professionals can assist with the planning of your next best event! Enjoy complimentary high-speed wireless Internet service anywhere in the hotel or restaurant. Local guests enjoy the extensive menu and friendly Irish hospitality of our Bennigan's restaurant. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada. ...read more
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Top Amenities (see all)
  • High speed internet access
  • Indoor Pool
  • Exercise Gym
  • Business Center
  • Restaurant
  • Free Airport Shuttle
  • Satellite TV
  • Hairdryers Available
Holiday Inn Hotel & Suites Des Moines-Northwest Hotel Amenities
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  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • DVD Player
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Guest Laundromat
  • Hairdryers Available
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Kitchenette
  • Laundry/Valet Services
  • Lounge
  • News Stand
  • Phone with speaker
  • Pool
  • Porters
  • Public Address System
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Sprinklers In Rooms
  • Video Checkout
Choose A Room
Priceline Guest Score Card
# 1 of 5 hotels in Urbandale
Overall Quality
user rating 7.0
7.2
Hotel Cleanliness
user rating 7.0
7.3
Hotel Staff
user rating 7.5
7.9
Location of Hotel
user rating 8.0
8.4
Hotel Dining
user rating 7.5
7.9

Hotel Guest Reviews of the Holiday Inn Hotel & Suites Des Moines-Northwest
Our hotel ratings and reviews are from real hotel guests.Priceline.com insures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Senior Traveler(1) | Traveling as Couple(6) | Solo Traveler(3) | Family with Teens(3) | Family with Young Children(3) | Business Traveler(3)
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Hotel Guest from Iowa City, IA
October 25, 2009
8.0
Closeness to conference center.
Had to pay for internet access.
Solo Traveler
Julia from Rockford, IL
October 15, 2009
Solo Traveler
9.0
Very clean, staff was
friendly.
There was a wedding party on our floor and they were noisy.

The hotel was conveniently located, and very clean. Staff was friendly and helpful.

Family with Teens
Nancy from Parkville, MO
May 12, 2009
Family with Teens
10.0
The manager was so helpful and friendly. Excellent person to deal with.
Nothing.

We left something in the room, the manager found it for us, and saved it until our return trip. Very helpful indeed. Bed and bedding were excellent, always welcome when traveling.

Family with Young Children
Tina from West Fargo, ND
March 25, 2009
Family with Young Children
9.0
The pool area was nice, large and open 24 hours.
The rooms seemed a bit old.
Business Traveler
Alan from Adrian, MO
February 2, 2009
Business Traveler
6.0
Location.
The heater, the toilet was hard to set on due the vanity position.

Nice Hotel and great location. Unfortunate the design of the bathroom was bad. To raise or lower the toilet seat you had to push back on the toilet paper. A full roll would not allow you to do either. The toilet tank was actually under the vanity and the vanity had to be noshed to allow for the tank lid. The heater was either on or off I could not find a happy medium with the little hot cold dial. ...read more

Traveling as Couple
Darlene from Elliot Lake, Canada
November 26, 2008
Traveling as Couple
10.0
King size bed - very quiet couldn't here other quests.

We had a wonderful stay - very comfortable bed!

Family with Young Children
Carol
August 20, 2008
Family with Young Children
9.0
Nice pool, nice restaurant attached, close to interstate.
Not a lot of good restaurant choices nearby.
Business Traveler
Melissa
July 1, 2008
Business Traveler
7.0
It had a great location, beautiful room and very quiet.
The maid did not speak English and did not understand what I was saying.

The hotel operated at the best it could under the circumstances. Only a week after the city was virtually flooded, it was open and ready for business. Although the pool was closed, the rest of the space was great. It was very quiet and conducive to conducting business and resting. ...read more

Solo Traveler
James
November 16, 2007
Solo Traveler
6.0
Very nice bed. Clean room.
Paper thin walls. Could hear everything from room next door.

Overall hotel was very good. Allowed me an early check in so I could get my room key prior to attending a wedding/reception. Only problem I had were the thin walls in the room. I could hear everything from the room next door and they kept me up. However, both my calls to the front desk to have them quiet down were responded to quickly. ...read more

Business Traveler
Dick
September 16, 2007
Business Traveler
8.0
A lot better than my general expectations of a holiday inn.
Hard to get into and out of due to location at rush hour.

Upgraded holiday inn, nicer rooms and public areas. Pool and workout areas ok. Connected banyan's was good, open till 11 which was a benefit. Quiet and comfortable.

Reviews of Holiday Inn Hotel & Suites Des Moines-Northwest
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